FAQs
Everything you need to know about the Bin Tug
Got Questions About the Bin Tug? We Have Answers
We’ve compiled a list of our most frequently asked questions to provide you with all the information you need, from product specifications and capabilities to Bin Tug maintenance and operation. Our goal is to provide clear, comprehensive answers that address your biggest concerns and help you understand how the Bin Tug can be the ideal solution for your business.
We believe in providing as much information as possible so you can make a confident and informed decision.
Frequently Asked Questions About Bin Tug Maintenance and Operation
The light may simply be blown or disconnected. Check to see if the unit is responsive to the controls. If it is, the light just needs to be replaced. Also, ensure that the e-stop button above the controls on the arm is released, or your unit will not power on.
A specific time is difficult to determine due to many variables:
• Temperature
• Charger
• Degree of discharge
• Age and condition of batteries
It takes about 60% of the charge time for the battery to go from 0-90% charged. The remaining 40% adds on the last 10% of charge to the battery. We recommend that a good overnight charge will be sufficient for use.
No. Once the batteries have been fully charged, the charger switches to a constant voltage float/standby mode, nominally at 2.3 volts per cell. At such a low voltage, the battery will suffer minimal electrolyte loss. The charge current drops to a very low level, sufficient to maintain a fully charged battery. By leaving the unit charging you will prevent any risk of battery damage resulting from leaving it discharged for a period of time.
Probably not. The chargers don’t produce any output voltage unless connected to the battery. This is a safety measure to prevent the user from being shocked if holding the leads. If the battery is excessively discharged, the charger may not detect that the charger is there. In this case, put the battery on an offline charger until it reaches 11 volts, then you can put it back in the unit and the charger will take over.
This is most likely due to a damaged battery. If the battery is well maintained, a gel cell battery will last 9-12 months and a lead-acid battery will last 2-3 years before needing to be replaced.
Check your safety belly stop button and ensure that it is disengaged. If pushed, the unit will ONLY move forward. This is a safety precaution designed to prevent the user from getting stuck between the unit and an object.
To ensure the life and safe operation of your Bin Tug, we recommend that you check the following periodically:
Control Switches – Check the limit switches every month. Ensure that both the speed and direction settings are working properly. Verify that the e-stop button stops all operation, and the safety belly stop button prevents the unit from moving in reverse.
Batteries – Charge batteries a minimum of once a week. The built-in charger will not overcharge the batteries. When not in use, your unit’s batteries should be fully charged.
Fasteners – Check for loose or damaged fasteners every 6 months.
Bin Tug Cleaning – Clean your unit frequently. Dirty or dusty environments may require a more frequent cleaning schedule.
Other than the batteries, your Bin Tug doesn’t have any parts that will need replacement short of failure. Some items that require replacement in the event of failure are available for purchase on Shop MJW. All other items can be requested by calling us at 416-741-3999, toll free at 1-844-669-3999, or by emailing us at mjw@metrojetwash.ca.
